Contact Support
Support is handled by BinjoMaster admin only. For faster help, always include your Order ID and transaction ID/hash.
Order Help
- Support Email: support@binjomaster.com
- Required: Order ID, delivery email, crypto network, and TXID/hash.
- Optional: Payment screenshot and short issue description.
Common Support Topics
- Payment verification status
- Delivery email correction
- Order status update
- Refund or replacement review
Response Note
Payment verification depends on the crypto network and submitted transaction details. Please avoid sending multiple duplicate requests for the same Order ID.
Before Contacting
Check that your TXID/hash is correct, your payment network matches the checkout network, and your delivery email is typed correctly.